Softball / Baseball Team Calculator

Support

Every effort has been made to validate the functionality of the SBC under a variety of versions of Excel®, multiple releases of Microsoft Windows® and Macintosh® operating systems and a variety of popular web browsers.

If you encounter a situation that is not documented or where the SBC does not deliver the expected results, check the errata in the DOWNLOADS tab. Next, check the section on Troubleshooting in the SBC User Manual. If you still have difficulty, send a support request email. Please try to capture the following information:

  • SBC version information*
  • Version of Microsoft Excel®*
  • Operating system platform and revision (Microsoft Windows® or Macintosh OS X®)*
  • What operation that was attempted
  • Is the issue repeatable ?
  • The sequence of events that led to the problem
  • The contents of the message bar
  • Any any alert messages that were posted
  • in the event of a macro error fault, capture the information reported and the line number
  •  
  • * Can be obtained from the File / About Softball Calculator command.
© 2000-2010 Softball Team Calculator